Our client is a leading design and digital consultancy, defining and creating desirable human-centred experiences to help businesses and government propel Aotearoa forward. They are looking for an Experience Design Director to help lead the research, strategy and design of digital experience workstreams alongside an experienced multidisciplinary team and some of the best clients in the country. A successful Experience Design Director is an innovative designer, a decisive project owner, a helpful mentor, a team player, and a skilled client partner all rolled into one. You will push the work through strong collaboration and challenge the team to think beyond the expected. We are looking for people from diverse backgrounds, who have experience in some, or all the areas outlined in this job description. However, you must have had actual experience working in business or with clients. You will: Lead projects and work across a range of private and public sector clients. Be able to plan, design, execute and coordinate research and digital experience design activities across programmes of work. Lead and participate in the design of complex, transformative experiences in collaboration with a multi-disciplinary team of Experience Designers, UX Designers, Project Managers and Developers. Work closely with clients to understand the opportunities, shape programmes of work, generate solutions and deliver positive, high-quality outcomes. Contribute to the growth of team members and the development of the practice. Partner with others to develop, enhance and grow our diverse portfolio of clients. Participate and support a vibrant, creative and purposeful team culture. You will be provided with: An established, close, team of supportive colleagues where everyone mucks in to do great work. A team where creativity, innovation and collaboration are fostered. Interesting, important and varied work across a diverse group of clients where the focus is firmly on the quality of thinking to drive solid outcomes for the clients and their customers. An open, creative and energetic working environment, where you can help shape, build and enhance the team's culture and way of working. Flexible working weeks and hours. We are looking for: 6+ years of relevant experience in ethnographic research, service design, designing digital experiences and/or building products. A portfolio of work demonstrating your human-centred design and client leadership capabilities across a diverse range of projects. Experience working within time-constrained projects. Positive, curious, enthusiastic and collaborative attitude – and an intrinsic motivation to deliver the highest quality work. Strong interpersonal and teaming skills, empathy, adaptability, and willingness to work and play well with others. A good understanding of general business practices and how to navigate the needs of larger organisations.   The successful candidate will be joining some serious talent, working on a rich portfolio of client projects in both the public and private sectors. If you are a curious individual who believes better experiences shape a better world, and you are at the top of your game or determined to get there – this is for you. If you have been waiting for an incredible leadership opportunity in Wellington, we would love to hear from you. Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.

Our client is an Auckland-based creative agency, comprised of a team of flexible go-getters who thrive on meeting the evolving needs of growing businesses. Their expertise enhances the connection between brands, their customers, or bands, and their fans. They are looking for an experienced, client-savvy Account Manager to help steer creative and digital projects. You will step into an existing portfolio of clients and work closely with the Managing Director and wider team to lead day-to-day comms, oversee campaign delivery, and bring calm, clarity, and confidence to our workflow. This role is perfect for someone who enjoys variety, brings initiative, and is motivated by purposeful, values-led creative work. Tasks include: Day-to-day client communication – updates, planning, feedback loops Project & campaign management – digital, social, video, and design Briefing and reviewing content, copy, and creative work Tracking timelines, budgets, and deliverables with a clear head and proactive rhythm Collaborating closely with creatives, designers, producers, and contractors Maintaining internal systems (Asana, Slack, Statusbrew, Google Drive, etc)   You will not be expected to do everything alone — you will be supported by a capable team, including the MD, creatives and admin support. They value self-starters who know when to ask questions and bring others in. You will love this role if you enjoy experimentation, iteration, and getting tangible results. Keen to be a part of a team that thrives on finding unexpected ways to create value for clients? Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.

Our client is looking for a senior-level Digital Producer to join this independent agency on a contract basis, ASAP start until the end of the year.  This is a digitally led creative agency based in Auckland, founded by a London studio. Their very essence is to shape shift - to adapt and evolve, collaborating with brands that challenge and endlessly inspire them. They transform challenges of all shapes and sizes into inventive, engaging and performance driven solutions. Every project is a unique opportunity to lead the industry and deliver ground-breaking results. They produce a wide variety of solutions – websites, brand activations, experiential/installation, motion design, VR/AR solutions, complex web applications, mobile experiences, digital and social advertising as well as experimental works. As a Digital Producer, you will collaborate with other Digital Producers, Creatives, Copywriters, Designers and Developers. You will play a key role in meeting project timelines and ensuring that projects are delivered to the highest standards of quality and creativity. With 5+ years of experience in Production / Project / Account Management in a creative or digital agency setting, you are a proactive individual who excels at supporting the coordination of the team to bring creative visions to life. With a keen eye for the finer details, your adaptability and organisational skills help keep projects on time and within budget while supporting the team to push the boundaries all the way. A natural communicator and team player, you will have experience building and nurturing relationships with both team members and clients, able to listen to their pain points and work internally and with the client to improve them. You should be ready to present work to clients and stakeholders and be able to represent the agency at all stages of engagement. This is a team that wants to do incredible work that they are proud of and that makes their clients love them. Where there’s an innovative solution to be had or simple amends to complete, they strive to tackle it even better than anyone could have imagined. If you are keen to be part of a team where creative and tech collide, we would love to hear from you. Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.

Are you a data nerd, excited to get your hands on an extensive database? Would you love to work for a well-known global leader in intimate apparel, swim & resort and sleep? Our client is a well loved New Zealand brand, evolving, with a bold new brand platform and a growing digital-first approach. They are looking for a CRM Specialist to join their team. They are on a mission to build deeper, more meaningful connections with their customers - and searching for a passionate, data-driven CRM & Loyalty Manager to lead that charge. This is your chance to own how to keep customers coming back, not just with promotions, but with purpose. You will lead the CRM and loyalty strategy, from high-performing EDMs to smart lifecycle marketing and personalised moments that build lasting relationships. What you will do: Own the CRM strategy - develop segmentation, journeys, and retention plans that keep customers engaged. Lead EDMs - deliver campaigns that perform, while bringing the brand to life in every send. Level up the loyalty program - build rewards and recognition moments our customers love. Optimise through personalisation - use Klaviyo and automation to create tailored, timely interactions. Collaborate with eComm, social, creative, and retail - ensuring the full customer journey is connected and cohesive.   What you'll bring: 3+ years in CRM, retention or loyalty marketing. Proven experience with Klaviyo (ideal) flows, automation, and performance analytics. A data-led, customer-obsessed mindset. A strong grasp of segmentation, personalisation, and customer journey design. Bonus points for experience in Shopify and loyalty tools.   This is a tight-knit, collaborative team with big ambitions and plenty of opportunity to grow within the role. They offer 2 days/week wfh, paid day off for your birthday, summer hours to enjoy longer weekends, and generous staff discounts. If you are ready to turn insight into action and build a customer experience that truly connects, apply now. Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.

We are looking for a Senior UX Designer with a content focus to join this Wellington team. Someone with an eye for detail and a knack for turning brand stories into digital narratives that feel seamless, connected and meaningful. You will play a key role in bringing strategies to life, helping shape the vision and defining the details that make it work. You will design content structures, sitemaps and taxonomies, and plan content flows for large, complex sites. You will not be writing the final content, but you will create frameworks and prototypes that show how content works within the interface, not as a separate stream but as an integral part of the experience. You will be part of a multidisciplinary team that cares deeply about the work and each other. You will collaborate with some of the country's most future-focused clients. What you will do: Design digital experiences for large, complex websites with a focus on digital storytelling Translate experience strategies into clear, tangible solutions Shape information architecture, sitemaps and taxonomies that create structure and flow Create content plans and prototypes that show how content works within the interface Deliver UX activities such as research, wireframes and prototypes in Figma Work closely with UI designers and developers so that content and interface feel beautifully connected Collaborate with clients and the team to bring the brand narrative to life   What we are looking for: 4–7 years’ experience in UX design, with a strong focus on content, IA or content strategy for large, complex websites A portfolio showing your UX and content expertise, from sitemaps and wireframes to research and content planning Comfortable running content audits, creating taxonomies and mapping complex structures. Skilled in Figma and related UX tools Confidence in planning and facilitating workshops with clients A clear, structured approach to problem-solving and a knack for making sense of complexity A collaborative mindset and the ability to work well in multidisciplinary teams You might come from: A UX design role with a focus on IA or content design An Information Architecture role with some broader UX experience A content specialist role with experience designing for large websites and some UX capability   What we offer: Work alongside a talented, passionate team that shares a commitment to creating a positive impact and delivering exceptional work An open, creative and energetic working environment where you can help shape, build and enhance the team’s culture and way of working Interesting and varied work across a diverse group of clients, where the focus is firmly on the quality of thinking Primarily work in the office, with flexibility to work remotely as needed   If you have been waiting for an incredible UX opportunity in Wellington, we would love to hear from you. Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.

We are looking for a Senior UX Designer with a content focus to join this Wellington team. Someone with an eye for detail and a knack for turning brand stories into digital narratives that feel seamless, connected and meaningful. You will play a key role in bringing strategies to life, helping shape the vision and defining the details that make it work. You will design content structures, sitemaps, and taxonomies, and plan content flows for large and complex sites. You will not be writing the final content, but you will create frameworks and prototypes that shows how content works within the interface, not as a separate stream but as an integral part of the experience. You will be part of a multidisciplinary team that cares deeply about the work and each other. You will collaborate with some of the country's most future-focused clients. What you will do Design digital experiences for large, complex websites with a focus on digital storytelling Translate experience strategies into clear, tangible solutions Shape information architecture, sitemaps and taxonomies that create structure and flow Create content plans and prototypes that show how content works within the interface Deliver UX activities such as research, wireframes and prototypes in Figma Work closely with UI designers and developers so that content and interface feel beautifully connected Collaborate with clients and the team to bring the brand narrative to life   What we are looking for: 4–7 years’ experience in UX design, with a strong focus on content, IA or content strategy for large, complex websites A portfolio showing your UX and content expertise, from sitemaps and wireframes to research and content planning Comfortable running content audits, creating taxonomies and mapping complex structures Skilled in Figma and related UX tools Confidence in planning and facilitating workshops with clients A clear, structured approach to problem-solving and a knack for making sense of complexity A collaborative mindset and the ability to work well in multidisciplinary teams You might come from: A UX design role with a focus on IA or content design An Information Architecture role with some broader UX experience A content specialist role with experience designing for large websites and some UX capability   What we offer: Work alongside a talented, passionate team that shares a commitment to creating a positive impact and delivering exceptional work An open, creative and energetic working environment where you can help shape, build and enhance the team’s culture and way of working Interesting and varied work across a diverse group of clients, where the focus is firmly on the quality of thinking Primarily work in the office, with flexibility to work remotely as needed   If you have been waiting for an incredible UX opportunity in Wellington, apply now. Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.